Frequently Asked Questions...

Why should I live at Londonderry Oaks? Several reasons.  We offer updated units with a more modern, clean, and contemporary look.   We are conveniently located to Denton proper and the freeway but it is very quiet in our community.  Foremost, we hope we have the best and most helpful office staff who truly enjoy people and taking good care of residents and residents’ needs.

How about pets? Absolutely!  We welcome your pets!  There is a two pet per apartment limit, and each pet must be under 50 pounds. There are some breed restrictions.  We have the most attractive pet pricing in Denton, with the $300 pet deposit being fully refundable and pet rent at just $10 per month!

​

How do I get a maintenance need to be met?  Easily. Just come by the office and we’ll fill out a quick form for you to get prompt attention.  If there is a problem getting to the office, call 940-387-0313, you can also text 940-435-7875 or email LondonderryOaks@JHester.com

What do I do if I have an emergency maintenance need?  There are maintenance technicians on call 24 hours a day if you have emergent needs. 940-387-0313 and speak with the live answering service.

How is public transportation?  It is quite good.  DCTA Route #1 passes right by our front door at Londonderry Oaks Apartments, and there is a regional 21-mile train route that connects with downtown Dallas. 

How do I find out where my children will go to school when I move into Londonderry?  This is easily done.  In the office, we keep the phone number for Denton School district.  By the way, it is 940-369-0000. Sam Houston Elementary, McMath Middle School and Denton High School.

When is rent due? On the first of the month.  It is not considered late until the 4th of the month. Late fees are $50 on the 4th and $10 per day until paid in full.

Do you have resources for renters’ insurance?  Yes.  Residents often use the company they have used in the past, but we have information available.

What are the pool hours?   10 AM to 10 PM during summer hours

Are there apartments with washer dryer connections?  Yes, a number of units have them.   Laundry facilities are conveniently located and well maintained if you wish to use them. We have 2 facilities with new machines, they are coinless and use a wash app or card

​

What utilities do I pay? Electric is through the City of Denton, 940-349.8700 to contact them. Renter's insurance is required, you choose the company and it can be as low as $5 per month.  Water is paid to us at the office. Pest control is $5 for 1 bedrooms per month and $10 for 2 & 3 bedrooms per month.

​

How is parking?   Tag less! Keep track of your vehicle and visitors vehicles online through our easy and convenient parking program.